Returns

ARE YOU CPA COMPLIANT?

Yes, we are 100% CPA compliant.

HOW DO I RETURN A FAULTY OR INCORRECT PRODUCT?

If, for any reason, you would like to return your product, please contact us with your details, and we will arrange to collect the product from you at no expense to you.

 

REFUND AND EXCHANGE POLICY

Should you not be satisfied with your purchase, you may return it for a refund or exchange subject to the following:

• Original proof of purchase must be provided
• Product must be in original condition and packaging
• Refunds will only be given within 30 days of purchase
• We may deduct a fair shipping and handling fee from refunds, as per the CPA and ECTA.

If you believe your purchase to be faulty, please return it and if it is still under warranty it will be repaired or replaced as deemed fit by the manager subject to reasonable wear and tear.